KLARNA PRIVACY POLICY | TERMS & CONDITIONS | FAQ
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Pay in 3
Pay Later
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
What is Klarna?
Klarna is a Swedish payment service provider that helps you buy what you want now and pay for it later. Smooth, right? With over 60 million happy customers shopping with more than 100,000 online retailers - it's safe to say they're pretty good at what they do.
When shopping with us you can now pay the way you want with Klarna. It's up to you whether you prefer to pay right away, pay later or pay over time.
Please remember to spend responsibly - splitting payments can encourage further spending and cause debt.
How does it work?
1. Fill your basket with Honeyz gorgeousness
2. Pick your delivery
3. Checkout with Klarna and choose the payment option that suits you
4. There will also be a soft credit check on application to determine if you are eligible for this payment method. These do not impact your credit file, at application or if a payment is missed or late.
5. Klarna will send you an email confirmation and reminders when it's time to pay and you can your orders and payments in the Klarna app.
Ways to pay
Pay Now
Simply pay for your new kicks in a few clicks. Klarna remembers all of your info so you don't have to. Easy peasy.
Pay later
Simply hit 'Pay Later' when you checkout and don't worry, there's no pesky passwords to remember. Simply try them on, look good - no sweat - Klarna will email you reminding you to pay up 30 days after shipping.
Not making your payment on time could affect your ability to use Klarna in the future. Debt collection agencies are used as a last resort. You must be 18+ and a UK resident to be eligible for this credit offer.
Pay in 3
All you have to do is select 'Pay in 3' at the checkout and the first installment will be taken when your order is confirmed. No interest, no hassle. Easy, right? To check your eligibility, Klarna will perform a soft search with a credit reference agency - this will not affect your credit score but failure to pay on time could result in debt collection agencies.
The Q&A's
How do I manage my account?
You can review your latest Klarna invoices at your leisure by logging onto klarna.com.
Am I eligible/will I be accepted?You must be at least 18 years old to use Klarna payment services and they're offered subject to your financial circumstances. Klarna uses a 'soft credit search' to assess who is eligible, but don't worry, this doesn't affect your credit rating.
When do I have to pay?
You'll receive an email with payment instructions 2 days after your order is confirmed, depending on your chosen method. We'll also send a little reminder a couple days before payment is due.
UPDATE: A new change, effective 1 June 2022, which will provide Klarna, and therefore Honeyz customers with additional control over their financial lives.
Klarna will:
Enable consumers to build up a positive credit profile through responsible use of Klarna’s BNPL products
Give the financial services industry greater visibility on the use of BNPL products, helping to improve affordability assessments.
Klarna consumers who make payments on time will be able to show lenders that they use credit responsibly, and the financial services industry will be better able to ensure consumers are not building up unsustainable debt with multiple providers.
Klarna will do this by reporting BNPL purchases made in the UK to credit reference agencies (CRAs).
The CRAs store details of consumers’ use of credit and can be used by lenders, such as mortgage or credit card companies, and some BNPL providers including Klarna, when making lending decisions.
When Klarna begins reporting to CRAs, other lenders will be able to take account of consumers’ use of Klarna Pay in 30 days and Pay in 3 when evaluating whether to lend to someone. Klarna will report purchases settled on time, late payments and unpaid purchases for Pay in 30 days and Pay in 3 purchases made on or after 1 June, 2022.
This will give the financial services industry greater visibility on the use of BNPL products, help to improve affordability assessments, and means Klarna consumers who make payments on time will see long-term benefits, showing lenders that they use credit responsibly.
UPDATE: March 2023
1. Product changes.
At Klarna, we want to provide a healthier, more sustainable way for our customers to shop and access credit. As part of our efforts to further encourage healthy spending habits, we’re introducing late fees for purchases made on or after the 16th March, 2023 using our BNPL payment methods in the UK.
What’s happening?
As of the 16th March, 2023, we’re introducing a late fee to our Pay in 3 and Pay in 30 days payment options. Customers will only be charged late fees if they have failed to pay after they have received multiple friendly reminders to encourage repayment, and after the set grace period has passed. More details on the fees’ structure will be outlined in our revised customer T&Cs.
Will this affect already ongoing payment plans with Klarna?
No, late fees will only apply to new purchases made with Klarna’s Pay in 3 and Pay in 30 days options on or after the 16th March, 2023.
2. UK financial promotions rules.
The Financial Conduct Authority (FCA) has clarified their expectations for how providers and retailers promote BNPL products. They have emphasised the balance and prominence requirements for BNPL adverts to ensure that consumers are equipped with the right information they need to make an informed decision about their financial choices.
This is a positive step for the industry and consumers and is aligned with the FCA’s new Consumer Duty, where the FCA are setting higher and clearer standards of consumer protection across financial services so that all firms put their customers’ needs first.
As a result, we’ve made a series of changes to our Klarna UK Financial Promotions Rules which include updating our standard disclosures, providing additional guidance on prominence requirements, and the approval procedure.
How does Klarna approve financial promotions?
By using our approved messaging and following Klarna’s UK Financial Promotions Rules your promotion will be deemed approved by Klarna. If you amend any wording or do not follow our Disclosure Requirements, or Financial Promotions Rules, your promotion does not have Klarna’s approval.
Honeyz acts as an introducer and not a lender of unregulated credit products provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18+, subject to status, T&Cs apply. Please note Pay in 30 days and Pay in 3 instalments is not regulated by the FCA. Borrowing beyond your means could seriously affect your financial status, ensure you can afford to make your repayments on time by the due date.
Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford your monthly repayments on time. Fees may be payable for late payment.