WE ARE CURRENTLY OFFERING FREE UK STANDARD SHIPPING FOR THE MONTH OF MAY
All orders over £100 are eligible for free UK shipping. The cost of shipping is covered by Honeyz. To avoid abuse of the free shipping terms, if after receiving your order, you wish to return for a refund, we would deduct the standard shipping rate (currently £3.95) from your refund to cover the initial cost of shipping the order.
EXAMPLE: Order value £116.00 (qualified for free shipping) you then decide to return item(s) for a refund, if this then brings your order value below £100.00, we would deduct £3.95 from your refund to cover the original shipping cost.
For a refund, returns have to reach us within 7 days after being accepted, after this period a gift card will be issued.
Whilst we have every faith in our chosen delivery partner, Evri. Once we hand over parcels, they are the responsibility of Evri and we are confident that they will fulfil our instructions. However, on occasion errors can occur, we will not be held responsible for errors made on their behalf, but we will do everything within our capacity to solve any issues that arise from Evri and Honeyz parcels.
For any problems or queries, please email us at firstname.lastname@example.org