Next Day delivery is Monday-Thursday if you order before 15:00. All orders after 15:00 Thursday will not be delivered until the following Monday, All orders after 15:00 Friday will not be delivered until the following Tuesday. Next day deliveries ordered on time but delayed via our courier are eligible for a £2 refund on shipping costs. We do not deliver on weekends however it can be arrange for the added cost, please email the customer care team.
If you’re not in when your items are delivered they will usually be taken to your local sorting office (or depot if a courier is used) and a card will be put through your door. A signature will usually be required to receive or collect an order. If you need to check on the status of an order you can email [email protected]
UK Shipping rates can be found in the table above, For all international orders the rate charged for the shipping of your order is based on the weight of your products, and your location.
When you make your order you can fill in your shipping address separately from your billing, however please be careful that you are entering a correct shipping address either on our website or via paypal as any undelivered items are subject to a return carriage fee of £9.90. this includes items not collected from the post office and refused deliveries.
We will contact you when the item is returned to arrange payment of the return fee and reshipping, or if you prefer a refund we can arrange this, however this will be minus £9.90 return feee and the original shipping fee
Currently we do not offer a next day delivery service to these post codes:
BT1-BT99, IM1-IM9, TR21-TR25, HS1-HS9, IV1-IV56, KW1-KW17, PA20-PA78, PH17-PH50, ZE1-ZE3, GY1-GY10, JE1-JE5, KA27-KA28, PO30-PO41
We will dispatch your parcel the same day if order was received before 3pm. (Mon-Fri)
You will be responsible for any customs or import duties levied once the goods reach your country.