|UK 3-5 Days||UK Next Working Day||Republic of Ireland||Mainland Europe*||Non-EU Shipping*|
|£3.99||£6.95||£6.50||From £5.00||From £6.99|
* We reserve the right not to deliver to countries other than the UK. If we can’t deliver your order your payment will be refunded. Additional postage costs may be incurred we will notify you of the costs via email.
If your item has been delayed please contact our courier in the first instance:
- Parcel Force: 0344 800 4466 (for All UK Mainland Orders)
- Royal Mail: 08457 740 740 (BT, IM, TR, HS, IV1, KW, PA, PH, ZE1, GY1, JE1, KA, PO)
Please Note: We do not offer a next day delivery service to these post codes:
BT1-BT99, IM1-IM9, TR21-TR25, HS1-HS9, IV1-IV56, KW1-KW17, PA20-PA78, PH17-PH50, ZE1-ZE3, GY1-GY10, JE1-JE5, KA27-KA28, PO30-PO41
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders will not have tracking numbers.
Next Working Day Deliveries
Next Day delivery is Monday-Thursday if you order before 15:00. All orders after 15:00 Thursday will not be delivered until the following Monday, All orders after 15:00 Friday will not be delivered until the following Tuesday. Next day deliveries ordered on time but delayed via our courier are eligible for a £2 refund on shipping costs. We do not deliver on weekends however it can be arrange for the added cost, please email the customer care team.
What if I’m not in?
If you’re not in when your items are delivered they will usually be taken to your local sorting office (or depot if a courier is used) and a card will be put through your door. A signature will usually be required to receive or collect an order. If you need to check on the status of an order you can email firstname.lastname@example.org. We will endevour to respond to your email within 24 – 48 hours.
The rate charged for the shipping of your order is based on the weight of your products, and your location. All international orders have a weight restriction of 2KG, if your order is heavier than this, we will email in regards to paying the excess shipping amount.
Parcel Returned to us – Undelivered
When you make your order you can fill in your shipping address separately from your billing, how please be careful that you are entering a correct shipping address either on our website or via paypal as any undelivered items are subject to a return carriage fee of £9.90. this includes items not collected from the post office and refused deliveries.
We will contact you when the item is returned to arrange payment of the return fee and reshipping, or if you prefer a refund we can arrange this, however this will be minus £9.90 return feee and the original shipping fee
Republic of Ireland £6.50
3-5 Working Days (maximum 12 Working Days)
Rest of Europe From £5.00
5-14 Working Days (maximum 25 Working Days)
Rest of the World NON-EU From £16.99
7-10 Working Days (maximum 35 Working Days)